As many of you know, last week I went to Idaho. While there, I contacted my airline carrier, US Airways, to see if I might get an earlier flight home. I was told yes, for a fee of $150 per person, which I was willing to pay. They said since it was the same day, I would need to pay this fee at the airport- but we needed to be there before 2 PM for a 4 PM flight. We packed up, and got there by 1:45.
 |
| Little Man trying to get out of the airport… |
When we got to the airport, we were told it would not only be the $150 fee per person, but also a 540+ fee per person fee on top of that. (Yes, for a grand total of roughly $700 per person.) I gave the name of the person I spoke to, and explained this is not what we had been told. Then the “blame game” began. It was the reservation desk’s fault, front desk, customer service, etc- and they were all “so sorry” but no one could help. Or would. I began tweeting for assistance.
 |
| Just a few of our “rescheduled” tickets that we never got to use- since they kept overbooking flights |
They told me there was a flight the next day at 5:20 AM, but that it was extremely overbooked. We were welcome to wait it stand-by, but we were very unlikely to get on it since it was overbooked by (I think) 6 people. Then there was another flight, at 1:14 PM, that we could get on, with 7 seats remaining. We were given seats on that flight and told to be there by noon the next day to make sure we got on. We got there by 11 AM- only to find they overbooked it- AGAIN- and our seats were given to those who paid more for them. We didn’t get on that flight, either. There goes flight number 3, and the end of day 2 in the airport. By the way? There were seats on that 5:20 AM flight, after all, it wound up. The people that missed that flight (of their own stupidity) got our seats on the next flight.
[Read more…]
![[Read more…]](http://3.bp.blogspot.com/-xbf-V50RS8Y/T9jhulqLjLI/AAAAAAAAIlI/0lOORnClBmI/s1600/05+30+12+369.JPG){kind=link}